Find answers to the most common questions about our digital travel guides before you choose your city.
What do I receive?
Each current city kit contains an illustrated PDF travel guide, a printable quick itinerary and an editable XLSX budget planner, delivered in a ZIP file. The product page lists the exact contents and includes a free sample PDF.
Which cities and languages are available?
Our current collection covers Rome, Paris, Barcelona and London. All current guides are in English. Browse the shop for available editions and prices.
How do I get my files?
Once payment is confirmed, use the download link supplied with your order. If you have an account, check My Account for your downloads. Download and extract the ZIP before opening the PDFs and workbook.
Can I use the guide offline?
Yes. Save the PDFs to your device and open them in a PDF reader. Online maps, booking pages and other external links need internet. Print the quick itinerary if you prefer a paper copy.
Can I change the three-day itinerary?
Yes. The plans assume three full sightseeing days, with arrival and departure outside the main route. Adjust the order to your reservations, pace and interests. Check each guide for shorter-trip alternatives.
Are tickets, tours or hotel bookings included?
No. Your purchase is a digital planning kit. Attraction tickets, tours, transport, accommodation and meals are purchased separately. No physical book is shipped.
What software do I need?
You need a way to extract a ZIP archive, a PDF reader and a spreadsheet application that supports XLSX files. Keep an original copy of the workbook before editing it.
Can I preview a guide before buying?
Yes. Open the city’s product page and select its free PDF preview to see sample pages and the design.
Can I share or resell the files?
The guides are supplied for personal travel planning. Redistribution, resale and public uploads of the files are not permitted.
What if a download does not open?
Try downloading it again on a stable connection, then extract the ZIP fully. Our Download Help page explains the next steps.
Need help? Contact our team at contact@get-yourguide.com.